Privacy Policy - Sexy Llamas Group

At Sexy Llamas Group, we are committed to protecting and respecting the privacy of our customers. This privacy policy explains how we collect, use, store and protect your personal data when accessing our services, such as booking tours and packages tourist. We recommend that you read this policy carefully to understand how we handle your personal information.

Information We Collect

We collect personal information when you decide to book a tour or package, contact us through our website or other means of communication. This information may include:

• Contact information: Name, email address, telephone number.
• Payment Data: Credit card information, payment methods, and payment details billing.
• Reservation information: Details about the tours or packages booked, travel preferences trip, reservation dates, among others.
• Browsing information: Information collected automatically through cookies and other tracking technologies, such as your IP address, geographic location and browsing behavior on our website.

Use of Information

We use the information we collect for the following purposes:

• Process and manage reservations: To complete your reservations for tours, tourist packages, and activities.
• Communication: To send you reservation confirmations, itinerary updates, information about our services and respond to queries or requests.
• Improve our services: To personalize and improve the user experience on our website and offer you travel recommendations based on your interests.
• Promotions: With your consent, we may send you emails with promotions, special offers and updates related to our services.
• Legal Compliance: To comply with our legal obligations and protect our rights and those of our clients.

Information Protection

At Sexy Llamas Group, we implement appropriate security measures to protect your personal data. We use encryption technologies to secure the transmission of sensitive information, such as payment data. However, you should keep in mind that no data transmission over the Internet is completely secure, although we strive to protect your information.

Share Information with Third Parties

We do not sell, rent or share your personal information with third parties without your consent, except as follows:

• Service Providers: We may share your information with third-party service providers who help us offer our services, such as transportation companies, tour guides and other collaborators necessary to provide tours and activities.
• Legal Compliance: We may share your information if necessary to comply with the law, legal process, or to protect the rights, property, or safety of Sexy Llamas Group, our clients, or the public.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, track user preferences and perform statistical analysis on site usage. You can set your browser to reject cookies, but please note that some features of our website may not function properly without them.

Your Rights

You have the right to access, correct, update or delete the personal information we have about you. If you wish to exercise any of these rights, please contact us through the means provided on our contact page.

• Access: You can request a copy of the information we have collected about you.
• Rectification: You can correct any incorrect or incomplete information.
• Deletion: You can request that we delete your personal information, except where we have a legal obligation to retain it.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the purposes of complying with legal requirements, resolving disputes, and enforcing our agreements.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page and, if necessary, we will inform you by email of the relevant modifications. We recommend that you review this policy periodically to be aware of any changes.

Contact

If you have questions or concerns about our privacy policy or the processing of your personal data, do not hesitate to contact us:

• Email: info@sexyllamasgroup.com
• Phone: +51 960 849 453